You’ve built your business as an independent operator, but now you’re considering joining forces with a nationally recognized brand to help take your c-store to the next level. Whether you’re looking for added credibility, operational support, or a fresh new look, here’s how to make the move — and how Venture Fuels can help you do it right.
Why Go Branded?
Operating your c-store independently can come with some great advantages, like having the freedom to fully run your business how you want and saving on unbranded fuel. However, non-branded c-stores come with one big complication: You lack the instant recognition and trust that comes with a national brand.
The gas station industry can be highly competitive, especially in crowded markets. It’s difficult to stand out unless you operate in a small town and are one of only a few c-stores around. When you’re ready to grow, compete on a larger scale, or simply streamline your operations, partnering with a national or regional fuel brand can open the door to new opportunities by offering:
- Instant Name Recognition: Customers gravitate toward familiar names, and well-known brands come with built-in trust.
- Marketing and Loyalty Programs: Branded partnerships often come with advertising, rewards apps, and loyalty programs you can use immediately.
- Turnkey Systems and Support: From credit card processing at the pump to approved signage, a brand helps take the guesswork out of operations
- Financial Assistance: Many brands offer upfront financial support to help cover upgrades, signage, or inventory.
- Guidance and Structure: If you’re new to the industry or looking for a reset, going branded gives you a playbook to follow.
What to Consider Before Signing On
Working with a fuel brand can be an exciting prospect, but there are a few key considerations to keep in mind before making any changes.
Volume Requirements
Most brands require a minimum of 300,000 to 400,000 gallons sold per year. You’ll need to make sure your site can support that volume or has the potential to grow into it.
Equipment Compatibility
Your pumps and POS system must be compatible with the brand’s credit card network and back-end systems. Some upgrades may be necessary before you can onboard.
Store and Forecourt Brand Standards
Branded fuel programs come with strict forecourt and image standards. That includes everything from paint color and signage to how often trash cans are emptied. You need to be prepared to adhere to these standards — and have your store graded by a secret shopper program.
Long-Term Fuel Contract Obligations
Brand agreements typically involve multi-year supply contracts. Make sure you understand the terms, including pricing structures, duration, and exclusivity. Once you commit, you’re in for the long haul.
Determining Which Brand Aligns Best with Your Market
Not every brand works for every location. Work with your jobber to choose a brand that aligns with your customer base and competitive landscape. You don’t want to wind up as the third same-brand store on the block.
Preparing for the Transition
Once you’ve committed to going branded, it’s time to lay the groundwork for a smooth and successful transition. Here’s what the process may look like:
- Initial Consultation with Your Jobber: They will help you find the best deal in your area and guide you through the next steps.
- Site Survey: A sign company will measure canopies, monument signs, and other brandable surfaces.
- Branding Design and Ordering: Your jobber will work with manufacturers to create and order the custom signage for your c-store.
- Customer Communication Plan: Let your customers know what’s changing, and why it’s a good change. Focus on benefits to them, like loyalty programs.
What Changes to Expect
Going branded is about more than slapping a new logo on your c-store. It changes how your site looks, operates, and is perceived by customers. Here are the changes you can expect:
- Signage and Canopy: Your store’s exterior will get a full brand makeover, including new canopy wraps, monument signs, pump toppers, and decals that meet the brand’s standards.
- Pump and Forecourt Upgrades: Brands often require modern, well-maintained pumps and forecourts. You may need to repaint poles, update lighting, and keep trash cans and squeegee stations clean.
- In-Store Branding: Store layouts typically don’t need to change, but you may need to remove items prohibited by the brand (like vape or paraphernalia products) and incorporate brand materials like decals or uniforms.
- Loyalty and Payment Systems: You’ll transition to the brand’s credit card processing network and customer loyalty programs. These systems integrate with your POS and give customers access to branded rewards and discounts.
- Inspections and Compliance: Be prepared for regular brand evaluations, including secret shopper visits and performance grading. Brands perform these inspections to ensure all locations uphold the same standards.
Timeline and Rollout
When switching from an unbranded site, you don’t have to worry about waiting for contracts to end. It comes down to working through the branding process with your jobber.
Once you’ve chosen a brand and finalized your agreement, the full transition typically takes a few months from start to finish. Signage installation is usually the final step, followed by the setup of your branded payment systems and loyalty programs. As launch day approaches, it’s a good idea to plan customer-facing promotions like a grand reopening to build excitement and highlight the improvements. With the right team in place, including your jobber and Venture Fuels, the entire rollout can be smooth and rewarding.
Ready to Make Your C-Store Branded? Venture Fuels Can Help
Making the move to a branded c-store is a big step, and you don’t have to take it alone. Venture Fuels has guided countless store owners through this exact process, and we’re here to make it as smooth and successful as possible. From helping find the best fit for your unique site to executing the contract with the brand and ordering all the materials, we’re here for you every step of the way. Get in touch today to learn how we can help take your c-store to the next level with branded fuel.